Return and Refund

Last updated: Aug 14, 2024

Thank you for shopping at Patanjali Yoga Research Centre.

Please review the following policy carefully to understand our stance on refunds and replacements.

No Refund Policy

Once a purchase or transaction is completed, no refunds will be issued. We encourage you to thoroughly review your order before making a purchase.

Replacement Policy for Physical Resources

If you receive any physical resources (such as hardcopy materials) that are damaged or defective, we will gladly replace them. To request a replacement, you must raise a complaint within 7 days of receiving the item.

Interpretation and Definitions

Interpretation
Capitalized terms used in this policy are defined below. These definitions apply regardless of whether the terms appear in singular or plural form.

Definitions

  • Company: Refers to Patanjali Yoga Research Centre, located at Tapovanam, Badirur, Makkada P.O, Kakkodi Panchayat, Kozhikode, Kerala 673611, India.
  • Goods: Refers to the items available for purchase on our website.
  • Orders: Refers to requests made by you to purchase goods from us.
  • Service: Refers to the website provided by Patanjali Yoga Research Centre.
  • Website: Refers to our official site, accessible at https://pyrc.org.
  • You: Refers to the individual or entity accessing or using our services.

Your Order Cancellation Rights

You may cancel your order within 7 days of receiving the goods. However, digital products such as videos, audio files, or eBooks are non-refundable. Please contact us via email at support@pyrc.org or through our website at https://pyrc.org/contact-us to initiate a cancellation.

Conditions for Returns and Replacements

To qualify for a return or replacement:

  • The goods must have been purchased within the last 7 days.
  • The goods must be in their original packaging.
  • Digital products are non-refundable, though support is available via email.

The following items cannot be returned:

  • Goods made to your specifications or personalized.
  • Goods that are not suitable for return due to their nature, rapid deterioration, or expired shelf life.
  • Goods that are unsealed after delivery for health or hygiene reasons.
  • Goods that are inseparably mixed with other items after delivery.

Returning Goods

If you are returning goods, you are responsible for the shipping costs and any risks associated with the return. Please send returns to:

Patanjali Yoga Research Centre
Tapovanam, Badirur, Makkada P.O,
Kakkodi Panchayat, Kozhikode,
Kerala 673611, India

We recommend using a trackable and insured shipping service, as we cannot process refunds without receiving the returned goods or proof of delivery.

Contact Us

If you have any questions about our refund and replacement policy, please contact us: